User Rights
User Rights
These rights include access, correction, and deletion of personal data under certain conditions.
Users have specific rights regarding their personal data as outlined in this policy.
Privacy Policy Overview
This policy outlines how we collect, use, and protect personal data in relation to our services.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact Information
Contact Email
Contact Number
+27 13 358 3385
Postal Address
51 Hanover Street, Mayfair, Johannesburg, 2092
General Inquiries
Requests
Exercising User Rights
We will respond to all verified requests in accordance with applicable laws and regulations.
Requests to exercise rights should be submitted through the designated contact methods.
Data Retention
Data Retention Policy
We will delete personal data when it is no longer needed for the purposes for which it was collected.
Data retention periods are determined based on the necessity of the information for our operations.
Policy Updates
Policy Updates
Users are encouraged to review this policy periodically for any updates or changes.
We will notify users of significant changes to this policy through appropriate communication channels.
Purpose of use
Purposes of Data Processing
These purposes include service delivery, customer support, and compliance with legal obligations.
Personal data is processed for specific purposes related to our services and operations.
Third-party sharing
Data Sharing with Partners
These partners are obligated to protect the confidentiality and security of the data shared with them.
We may share data with trusted third parties who assist us in providing our services.
Legal basis
Legal Disclosures
Such disclosures are made in compliance with applicable legal obligations and regulations.
We may disclose personal data when required by law or to protect our rights.
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Data collected
Data Collection Practices
We may collect personal information such as names, contact details, and financial data to provide our services effectively.
The categories of data collected depend on user interactions with our services.
Sources of data
Sources of Data
We may also collect data generated from user activity on our platform, including usage patterns and preferences.
Data is obtained directly from users through forms and interactions on our website.
Cookie types
Types of Cookies Used
Essential cookies are necessary for the website to function, while performance cookies help us understand user behavior.
Cookies may be categorized as essential, performance, or functionality cookies.
Cookie controls
Cookie Management
Cookies are used to enhance user experience, and users can choose to accept or decline cookies.
Users can manage cookie preferences through their web browser settings at any time.